Returns & Exchanges
At Cernucci, we want you to be fully satisfied with your drip, which is why we offer a 28-day return window for all jewelry and apparel in original condition. Please ensure all items are unworn and tags remain attached to qualify for a full refund or exchange.
Start Your Return
Visit our online returns portal and enter your order number and email address to begin the process.
Package Your Items
Securely pack your items in their original Cernucci packaging, ensuring all protective films and tags are intact.
Generate Shipping Label
Select your preferred return method through the portal to download and print your prepaid shipping label.
Drop Off and Track
Hand your parcel to the designated courier and keep your tracking receipt; your refund will be processed within 10 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing